Evitec Life is a policy administration system developed for life and pension insurance companies, supporting both long-term savings and risk life insurances.
In Evitec Life 5.2 beta the most significant development step has been to bring risk life insurance alongside savings products. In Evitec Life, you can now manage risk life insurance agreements, individual policies, joint policies, and large group structures, as well as risk life claims.
Evitec Life offers, as an example, support in policy management for temporary disability, permanent disability to work, permanent disability and critical illness covers. In policy management for groups, special attention has been paid to the ease of maintaining the group’s information and group invoicing requirements.
In claims management for risk life insurances, Evitec Life can among others handle compensations related to the above-mentioned covers and pay both lump sum and daily benefits. The claims handler’s work is greatly expedited and simplified when policies and claims are handled in the same system. The policy information needed in claims management is available and automatically included as part of the claim handling process.
In the new version, digital REST services have been expanded to support, among other things, the sales process, new policy creation and changes made to policy information in self-service channels.
With this version, several general functions have been introduced or updated. Evitec Life supports the future change of the punctuation mark in the Finnish personal identification number, identification of the beneficiary required by the AML directive before compensation is paid out, and notifications to the Finnish tax authority Incomes Register. Additionally, new security improvements have been included to bolster secure operations. To make managing insurance products easier, the PLP Insurance Product Editor tool for defining insurance products has been added to the toolkit.
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In this blog I will give my views on the Swedish occupational pension, what are the drivers for core system changes and what Evitec is offering to the Swedish life insurance companies.
Swedish occupational pension
Swedish occupational pension was introduced to the labor market as a safe complement to the national pension (folkpensionen) back in 1913. The occupational pension’s importance for the total pension have increased over time and will be even more important in the future. Occupational pension is also getting more relevant for the younger audience due to the last years news and discussions about the pressure on the pension system and the need to start saving for your own pension early on in your career.
Drivers for core system changes
Insurance companies are facing pressure to be fast and agile in order to deliver modern and digitalized customer services. When adding new customer services, which in itself can be quite small projects, it might lead to long and complex, and in many cases, very expensive IT projects that in the end is impossible to do. The reason for this is in many cases caused by the old and outdated IT systems. The IT systems were built for decades ago and are lacking API’s (application programming interface) and real-time transactions for modern online services. Another challenge is the constant demand from regulators and authorities that eats up a large portion of the IT budgets. Then, there’s internal demands on improved efficiency and lower cost of operations.
When it comes to new technologies the insurance companies need to look at an arsenal of technologies as; blockchain, AI, machine learning, Big Data analytics, robo-advisors and IoT. These technologies are drivers for extended user experiences and services. Customers are getting more tech savvy and they are demanding an increasing level of tailored services and fast answers to their questions.
The digitalization agenda with the increased demands for new services and fast go from market launch of new insurance products are already today heavy and will most likely increase further in the future. In order to satisfy the current demands and to be prepared for the future, the insurance companies need to clean up their IT stack and renew their core systems. If not, it will be a never-ending story with IT patchwork and a spaghetti IT architecture that just make it even more challenging to handle with increasing operational expenses as time goes on.
Evitec’s offering to the Swedish life insurance companies
Evitec Life is a life and pension insurance solution for the Swedish occupational pension market. Evitec Life includes support for key business processes including insurance product management, sales, digital services, claims and claims management. The solution includes services, tools and mandatory system integrations to effectively run an insurance business that meets the regulatory requirements.
Evitec’s advanced solutions are the result of faithful and sustainable work in the financial industry since 1992. We understand our customers’ needs and adapt our solutions to build world-class IT-systems. We continuously renew and develop our working methods and our product range.
Read more about our Swedish occupational pension offering.