Evitec Solutions Life Claims
Evitec Solutions Life Claims (ES Life Claims) is a comprehensive solution for claims management of life risk policies, covering the end-to-end process from first notice of loss, to recording the claim event, making the decision and settling the claim.
In ES Life Claims the insurer manages the end-to-end claims and settlements process for personal risk covers.
The streamlined claims management is supported by a high level of process automation and clear case management.
Integrations between policy and claims management and a rich set of validation rules supports the claim handler, increasing the accuracy of claim decisions.
When combined with Evitec Solutions Life Risk (ES Life Risk), the solutions form a complete policy lifecycle and claims management platform for life risk covers.
Benefits
- Operational efficiency with all life risk claims in one solution
- Increased customer satisfaction with digital claim requests and automated claims handling
- Process automation enabling the claims handler to focus on decision making
- Uniformed claims management and customer communication
- Detailed claims information for monitoring product and portfolio profitability and underwriting
Key features
- Single, recurring and expense-based claim settlements
- Automatic validation of essential cover and claim details under each step of the process
- Rules based claims automation
- Service API’s supporting digital services and process automation
- Flexible management of beneficiaries and beneficiary shares
- Bookkeeping, tax and authority reporting
- Assisted composing and editing of content for claim decision
- Cover and incident specific information recorded
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