Evitec Solutions Life Claims
Evitec Solutions Life Claims (ES Life Claims) is a comprehensive solution for claims management of life risk policies. It covers the end-to-end process from the first notice of loss, to recording the claim event, making the decision, and settling the claim. This efficient insurance system enables automated and secure claims processing.
In Evitec Solutions Life Claims the insurer manages the end-to-end claims and settlements process for personal risk covers.
The streamlined claims management is supported by a high level of process automation and clear case management.
Integrations between policy and claims management and a rich set of validation rules supports the claim handler, increasing the accuracy of claim decisions.
When combined with Evitec Solutions Life Risk (ES Life Risk), the solutions form a complete policy lifecycle and claims management platform for life risk covers.
Benefits
- Operational efficiency with all life risk claims in one solution
- Increased customer satisfaction with digital claim requests and automated claims handling
- Process automation enabling the claims handler to focus on decision making
- Uniformed claims management and customer communication
- Detailed claims information for monitoring product and portfolio profitability and underwriting
Key features
- Single, recurring and expense-based claim settlements
- Automatic validation of essential cover and claim details under each step of the process
- Rules based claims automation
- Service API’s supporting digital services and process automation
- Flexible management of beneficiaries and beneficiary shares
- Bookkeeping, tax and authority reporting
- Assisted composing and editing of content for claim decision
- Cover and incident specific information recorded
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